A mutually beneficial relationship having clearly defined responsibilities and expectations, 

focused on achieving aligned goals over a defined period of time.

We are committed to being in a partnership with those we serve - this means we are both bringing something to the relationship. It's not a relationship where we give and they take. And it's not merely a financial transaction. Those being served need to have some "skin in the game" and have just as much invested in a successful outcome as we do. This shared accountability keeps one side from burning out and it adds some dignity into the process for those we are serving.